Shipping & Returns

SHIPPING

· Free tracked standard shipping Australia wide on orders over $100.

· $8 tracked standard shipping Australia wide on orders under $100.

· $15 for express shipping Australia wide.

· Orders dispatched within 1-2 business days.

· Once shipped tracking details will be sent by email.

· All items are sent with Australia Post.

· For shipping information on International orders click here.

 

RETURNS

· We offer 30 day returns on unworn Undercovers underwear and unused accessories

· Make sure that you first try on your Undercovers over your own underwear as returned Undercovers underwear must be in an unworn, unwashed condition with the original tags attached and in the original packaging.

· A credit or exchange is provided upon receipt of your returned garment/s - this may take up to 10 business days to process

· Please send your return/s with tracking so that you know when your parcel has arrived with us

· To return an item please contact us at returns@undercovers.com.au

For more info on our Returns, Exchanges and Refunds Policy click here.